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Frequently Asked Questions
Who is behind EventPhotoMarket.com?
We are an event photography company (EventPhoto™) that decided to become a dealer for various products geared to the event photographer. Our entire staff works in the event photography industry! We have had more than our fair share of stressing out at events, just like YOU! We continue to work as event photographers and have extensive first hand experience with every product we sell. With our continuing experiences in the field we will have the answers when you have a question - give us a call!
Do you offer financing?
YES we do!! We go through Independent Leasing Associates. They always have very competitive rates.
Click here to see their website
Click here for the credit application
What is your Rule #1?

Our rule #1 is to give you the best service guaranteed!

Is price all that matters?
What do you prefer - better price or compassionate customer service?
Who is reachable 24/7?
Who can talk to you about any aspect of Event Photography because they also walk the walk?
Who can ship to you from both sides of the country (Ky. & Ca.)?
Who can help bail you out Saturday night at 10pm when you are at a gig and you have a tech problem?
Who can put you in contact with other vendors of other products or services that you are might not know about?
Who will take your call at 7am Sunday morning to rush paper or a printer to the airport for you so you are still in business Sunday night?
Who looks out for your business like you do so you don't get ripped off by the wrong advice?
Who will work the hardest to NOT say no!

EventPhotoMarket.com does it all!

This is not just us talking. All you need to do is ask the thousands of professional photographers that stay in business because of EventPhotoMarket.com's help!

PS - We will still guarantee the best price - if that's all your are looking for!!!

What is your return policy?
We will accept unopened returns within 10 days of sale date. Opened merchandise is subject to a 15% restock fee (manufacturers do not allow dealers to return open merchandise so we are forced to sell it as used equipment). Sorry, since we do not charge for ground shipping, we will have to deduct the original shipping cost from your refund. IMPORTANT: No returns are accepted after 11 days from the date of sale. If you have an item that is defective we can exchange it if we are notified within 5 days from the date of sale. Call us at 1.270.781.4070 and we will issue a RMA number. Software and Special Orders may not be returned - all sales final.
My printer needs servicing, what can I do?
Sony repair facility is in CA.
Sony Tech Support: 1.800.883.6817
Sony Repair: XXXXX
Sony Parts Service: 1.800.538.7550
Mitsubishi repair facility is in Rancho Dominguez, CA.
Mitsubishi Tech Support: 1.888.307.0309
Mitsubishi Repair: 1.800.446.6866

Mitsubishi Parts: 1.888.307.0308
Delkin Devices - For questions concerning a product please
e-mail Customer Service at: ddtech@delkin.com
or call:
1.800.637.8087
1.858.391.1234
Shinko Repair Info

If your Sony printer is out of warranty we recommend using
East Coast Printer Repair in Ga.
770-898-0273
360 Candler Road
McDonough, Ga. 30253
(Tell them we sent you!!)

They are also an authorized warranty facility for Mitsubishi printers

How can I place an order?
Domestic Orders - If you don't feel ok placing an online order, you can call us with your credit card number for the
fastest service or you can mail us a check and we will ship your order as soon as we receive it.

International Orders - Please contact us for our bank wiring information. We require you to wire the funds to our account and supply a freight forwarding company to ship the product back to you. Unfortunately we will not accept Credit Cards for international orders due to past incidences of fraud with fellow dealers. You work honestly with us and we will do the same with you!!
How do you ship?
We ship via Fedex or UPS ground services. Due to the nature of the products we sell, we require a signature for delivery. Most shipments are processed and shipped if received before 5:00pm Central Time. If you would like to ship overnight or second day air let us know. Most ground orders are delivered with 1-3 days (depending on your location).



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